Kaya Rain

Kaya Rain
Our beautiful daughter.

Tuesday, April 21, 2015

Always something....

We've been waiting on Steve's MS shots to arrive...we gave them an extra week, he's down to one shot and he decided to call today. They have never been late...they are usually right on the nose at 2wks shipment or even a few days early. Steve called the drug company and they said it was noted that our shipment should have been AT our house on the 14th. Further investigation.....FedEx has lost Steve's shots!!! They have either delivered them to the wrong place or lost them entirely!!! Due to them being packed with ice packs to control the temp in the injector needles...that is a $3500 shipment($5000 give or take before insurance for 12 needles) that went bad!! Thankfully the shot company filed it as a lost script, is doing an investigation and refilled Steve's shots. He may run out of shots before the new shipment arrives but at least they didn't charge us full price for a refill (we are in a copay program after our health insurance pays...insurance etc could have easily said So Sorry but that's your problem and charges us for a full refill sans insurance!!), they are resending them and they are dealing with Fed Ex. The drug company is VERY irate with Fed Ex!!! I'm hoping that the shots are just lost and that someone didn't steal them or think they were getting some pain meds....the side effects of Avonex is a VERY high fever, flu like symptoms and all over body aches. Granted if one of the employees that should have delivered them is suddenly out with the flu lmbo culprit found LOL



Update....new shipment of meds arrived...via UPS overnight! Very thankful for the shipment,for insurance reapproving it and the drug company researching it

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